Or I should say, John kept the motor part and I bought a Cuisinart mini chopper (no slicing/shredding blade). Much to my surprise, I found out that KA does not stock much of anything in the way of spare parts. The little plastic thing where the top attaches to the work bowl broke off and I went to my favourite kitchen store to order a replacement. I had a KA mini chopper which I loved because it was the only mini chopper that came with a blade that sliced on one side, shredded on the other. This is just a comment on KitchenAid products in general. Proper handling should not make this a problem. Li batteries are extremely dangerous - risk of explosion and fire - handle with care! Look for "industrial" batteries not "consumer" brands - no Duracell or Eveready -, AliExpress or other overseas markets are a good source. Totally agree - standard Li batteries in a "custom" case, problem is as said getting to them. In fact, you might even be able to give it an upgrade using higher AmpHour batteries (of the same voltage) to give you more life between charges. And if you're handy, you can get an inexpensive handheld welder to reweld the contacts - there's tons of YouTube videos showing it and it seems to work really well. If you can get to them, you can get new batteries on Ebay. If you're unlucky, it's been glued or welded shut. If you're lucky, the case is held together by screws which will make easy access. Ideas, anyone? Where can I find a replacement, or someone to rebuild this Li batteries inside the case are usually standardized (size and voltage) - but you have to crack open the case to get to them. I hope DeWalt and the other suppliers of construction site tools dcarch mentioned have better foresight, since those tools are ubiquitous. I think it's very poor product support on Kitchenaid's part. So now I have a beautiful, expensive, useless immersion blender with attachments unless I can (a) figure out how to attach a 12v battery of the right wattage via wires - boy, won't that look dandy? or (b) find a replacement somewhere. So far my efforts to find a replacement battery online have been fruitless. Batteries and Bulbs, a retail chain that sells replacement batteries and can rebuild many battery packs, told me they won't touch lithium-ion batteries. They say the battery isn't repairable, but perhaps I can find one from a retailer who still carries the blender. Kitchenaid discontinued this model last October and has no spare batteries. So far, I can't find anyone to rebuild it, and I can't find a replacement. It's a very specialized battery because of its fit. In fact, I have a cordless immersion blender with attachments and have loved being able to use it without needing a power outlet. Yeah, you can even blend when you are cooking outdoors. They are still expensive, but I think they will replace the ones you need to deal with a long plug-in cord. You are beginning to see cordless immersion blenders on the market. Lithium batteries and advanced DC motors are making these tools possible. If you go to a construction site, you will notice that most power hand tools used now are all cordless rechargeable.
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